Call Center Jobs.
There are many opportunities if you want to work from your home as a call center agent. Most of the companies hire people to work for them when their customer wants to contact some one in the company. If a toy selling company hired you the job will be like sample given here. Customers asking for the prices of their popular toys, packing method, sending method, payment, and parcel not reached product damage, exchange and claims.So after their extensive training you will be able to answer all their questions from their customers. This kind of home call center agent job will save money for the company and on your side you don't need to commuter to your work place. You as a information provider, order accepting person can work from your home.
You need to be cool type person to handle these kinds of jobs. Further more you must be a good listener, able to explain the situation to the customer and so on.
There are individual companies which recruit people and give training to people according to the company requirements.
Or there are big companies which serve for their client companies in this kind of jobs and they become a bridge between the job provider and the job seeker. They will be responsible for the training of the persons who want to work as a call center service provider from their homes.
To do the call center agent you have two choices, one is to work full time and other is to work as part time.
- A good computer and must have good knowledge in using its programs like MS word, Excel etc.
- A land line phone. (Most of the companies don't like mobile and VoIP phones from a home working staff as per security reasons.)
- Best quality hands free head phone and micro phone.
- Broad band or AdSL internet connection.
- A room without noise disturbance to be used as your home office with required furniture.
if you have all the necessary things you can apply for the job and after training you may be offered with part time jobs or full time job according to your eligibility. If you got a part time job after some time when you gain the necessary experience the company will offer you full time call center agent job.If you gain much experience then you may have the chance to become as a call center agent trainer.